• angermanagement

Anger Management Skills

£696.00

From time to time we get angry. We can be offended by people’s words, behaviour or attitude and feel anger and resentment. The way we react to the feeling of anger, how we control our emotions and our communications skills are essential in managing our angry and frustrated emotions.

Those people who can control their emotions and express themselves in a controlled way stand to preserve their relationship with clients and/or colleagues or to build new ones more easily.

Product Description

Acquiring this transferable business skill will give you the ability to always:

  • Recognise the root of anger, how we become angry and how to break the habit
  • Disrupt the life cycle of anger to prevent its escalation and remain emotionally focused
  • Reduce your anger using a variety of preventative and immediate strategies
  • Use assertiveness to maximise the effectiveness of your communications with clients, colleagues, family and friends without getting too emotional or making clients and/or colleagues angry
  • Use established techniques based on Cognitive Behaviour Therapy to manage your emotional response to events
  • Respond to conflicts using a simple yet powerful formula where you can express your position without risking your relationship
  • React to confrontations quickly and efficiently while maintaining your emotional balance

Why Attend

From time to time we get angry. We can be offended by colleagues’s words, behaviour or attitude and feel anger and resentment. The way we react to the feeling of anger, how we control our emotions and our communications skills are essential in managing our angry and frustrated emotions. Those people who can control their emotions and express themselves in a controlled way stand to preserve their relationship with clients and/or colleagues or to build new ones more easily. In contrast, those who have a temper can explode at the drop of a hat and have significant difficulties in communicating with clients and/or colleagues. People keep their distance from such individuals and this in itself leads them to become more isolated and angry.

The majority of difficulties in anger control come from the lack of emotional skills and not knowing how to respond to challenges and confrontations. The solution is not to stop getting angry, but to learn how to control the response and use assertive communication.

Who should attend

Mid and Senior Associates

Duration / Time / CPD Points

One Day / 10.00am until 3.30pm / 5.5 CPD Points

SRA Competency A2(1)

Price

£696.00 per delegate (price includes VAT / Refreshments / Lunch and Personal Workbook)  – limited to 12 delegates

50% GROUPSAVE DISCOUNT

12 Associates or more booking this course will receive a 50% discount – please call to arrange GroupSave

Training Venue

Five Chancery Lane, London, WC2A 1LG

Reviews

There are no reviews yet.

Be the first to review “Anger Management Skills”