Too many CEOS approach difficult problems with either or thinking: The answer is right or wrong, good or bad, win or lose.
To cultivate a nuanced perspective, challenge your understanding of the problem. Ask yourself, “What am I not seeing here?” and “What else might be true?” Don’t seek out answers that just confirm what you already know.
It’s also best practice to tackle this kind of challenge first thing in the morning, when your mind is fresh.
Spend at least an hour on it without interruption.
This dedicated time ensures that you give a complex issue the attention it needs — attention that might otherwise be consumed by less intellectually demanding tasks.
And as you work, pay attention to how you’re feeling. Embracing complexity is an emotional challenge in addition to a cognitive one. You’ll need to manage tough emotions like fear and anger and get yourself out of flight-or-fight mode so that you can think more expansively.
Words of Wisdom from HBR
About the Author
BRINGING YOU BUSINESS SURVIVAL SKILLS
Jannette Brimm specialises in corporate business skills (aka soft skills).
Working in the legal sector for 27 years, Jannette Brimm has provided support to solicitors at law firms 大成Dentons, Maples and Calder (Cayman Islands), Watson Farley and Williams, Wedlake Bell, Eversheds and Mayer Brown and is an Occasional Contributor to the England and Wales Society
When you need to develop soft skills for your solicitors call Jannette Brimm on 0207 406 7508 or email her at firstname.lastname@example.org.