Courses

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Time Management Skills

Acquiring this transferable business skill will give you the ability to always: Control your thoughts with the right attitude so that you maximise your time efficiency Plan efficiently for your goals and your mission Organise your life efficiently and free your mind of little tasks Respond to a colleague and/or supervisor interruption confidently and get […]

Stress Management Skills

Acquiring this transferable business skill will give you the ability to always: Say No and be loved for it! Recognise how stressed you are, what it means for you and how it impacts your life Monitor your stress level and detect when it is reducing your performance Anticipate and resolve stressful situations systematically using time-based […]

Questioning Skills

Acquiring this transferable business skill will give you the ability to always: Inspire and motivate clients and/or colleagues by asking well-formulated questions Ask practical questions when coaching clients and/or colleagues to help them and to strengthen your relationship with them Ask well-formulated questions to maximise information transfer Use effective strategies when asking questions and avoid […]

Overcoming Procrastination Skills

Acquiring this transferable business skill will give you the ability to always: Use motivational techniques to improve productivity and maintain a healthy body to beat procrastination Use a series of anticipatory tactics and strategies to manage your time and environment to minimise procrastination Analyse what causes procrastination, how this can become a critical problem and […]

Listening Skills

Acquiring this transferable business skill will give you the ability to always: Avoid falling into bad habits when listening to clients and/or colleagues and use established listening guidelines to make clients and/or colleagues feel more comfortable with you Use Active Listening techniques to establish rapport and leave a positive impression Ask effective questions to encourage […]

Goal Setting Skills

Acquiring this transferable business skill will give you the ability to always: Analyse the incredible power of goal setting and its impact on your success Define your goals in a way that will help you achieve them and increase the likelihood of success Capture your desires systematically using visual techniques and set your short-term and […]

Communication Skills

Acquiring this transferable business skill will give you the ability to always: Empathize to establish trust and communicate effectively Express your ideas assertively, confidently and precisely Deliver your potentially negative message and get a good response Ask the right questions for the right reasons Use different communication styles when needed based on circumstances Discover what […]

Client Service Skills

Acquiring this transferable business skill will give you the ability to always: Ask effective questions from clients to get results Apply the essential principles of client services to anyone who wants your ‘output’ Use empathy to maintain rapport with clients Professionally respond to a client’s demands & requests while maintaining rapport Sequence your sentences effectively […]