Courses

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Motivating People Skills

Acquiring this transferable business skill will give you the ability to always: Draw up your mission statement and know what you want in life Avoid putting aside a task and get it done, finally! Use tools and methods to become more creative Maintain the correct mentality with long term strategic thinking when interacting with clients […]

Leadership Skills

Acquiring this transferable business skill will give you the ability to always: Lead your team and achieve results Recognise the relationship between stakeholders, clients, team members and you Influence people in the right direction Communicate effectively with team members Coach and develop your team so that they operate at their peak Think strategically and align […]

Interview Skills

Acquiring this transferable business skill will give you the ability to always: Recognise and use effective strategies to handle interviews and recognise what interviews are all about Look at the interview from the interviewer’s position to better formulate your responses Use body language and first impressions to get through interviews successfully Recognise how to make […]

Giving Feedback Skills

Acquiring this transferable business skill will give you the ability to always: Take advantage of the incredible power of giving praise to clients and/or colleagues using established guidelines on showing gratitude Use a step-by-step technique to praise and reinforce specific behaviours of clients and/or colleagues Criticise a person in a senior position without jeopardising your […]

Diversity Management Skills

Acquiring this transferable business skill will give you the ability to always: Understand the importance of diversity in organisations and learn about the best strategies to exploit it Respond to attitudes and behaviours related to diversity and learn how to express yourself better when dealing with clients and/or colleagues Recognise the roots and stages of […]

Delegation Skills

Acquiring this transferable business skill will give you the ability to always: Understand the importance of delegating to clients and/or colleagues and get more done to create a work life balance Face your fear of delegation and learn to think positively of delegating tasks to clients and/or colleagues Adopt an appropriate strategy to delegate the […]

Conflict Management Skills

Acquiring this transferable business skill will give you the ability to always: Prevent destructive conflicts at the workplace Recognise conflicts and their escalation over time so you can address them more effectively Select an appropriate conflict resolution style based on your needs to get maximum results Manage your emotions and influence clients and/or colleagues emotionally […]

Conducting Interviews Skills

Acquiring this transferable business skill will give you the ability to always: Interview an applicant fairly and professionally using a systematic step-by-step approach Ask targeted questions designed to get the most from an interviewee and help you decide on his/her capability for a given role Take the necessary steps before conducting an interview so you […]